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LEGAL NOTICE

Pyne Moda Tekstil LTD

Besiktas, Istanbul, Türkiye

CONTACT

E-Mail: hi@pyne.studio

VAT ID

7331206217

EU Dispute Resolution

The European Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr/ , you can find our email address in the legal notice above.

TERMS AND CONDITIONS

Scope

These terms and conditions apply to all purchases from Pyne Studio, see legal notice, made by private customers.

Prices and shipping

The prices awarded are final prices including sales tax and shipping costs within countries of the European Union. The amount that is shown at the time of the binding order applies. If you exercise your right of withdrawal (see below), we will refund the price including shipping costs. You have to bear the regular costs of the return of the goods in the event you exercise your right of withdrawal.

Payment

Payment is made by credit card, PayPal, Apple Pay or Google Pay.

Late Payment

If you are in default of payment, Pyne Studio is entitled to demand default interest at a rate of 5 percentage points above the base rate p.a. announced by the Deutsche Bundesbank for the time of the order. If Pyne Studio has demonstrably incurred higher damage caused by default, Pyne Studio is entitled to assert this.

Right of retention

The customer is only authorized to exercise a right of retention if his counterclaim is based on the same contractual relationship.

Delivery

(1) Delivery is made to the delivery address specified by the customer, only within the European Union.

(2) If force majeure (natural disasters, war, civil war, terrorist attack) makes delivery or any other service permanently impossible, Pyne Studio's obligation to perform is excluded. Pyne Studio will immediately reimburse any amounts already paid.

(3) Pyne Studio can also refuse to deliver if this requires an effort that is grossly disproportionate to the customer's interest in fulfilling the purchase contract, taking into account the content of the purchase contract and the principles of good faith. Pyne Studio will immediately reimburse any amounts already paid.

(4) Bulky goods (packages with a volume greater than 1 square meter) are usually delivered by a forwarding agency. Pyne Studio expressly points out that these goods are not carried into the house.

Returns

(1) When returning the goods and accessories, please use the original packaging if possible, even if it has been slightly damaged by an opening for a functional test.

(2) You have to bear the costs of the return yourself.

Retention of title

The delivered goods remain the property of Pyne Studio until all claims against the customer from the purchase contract have been settled in full. As long as this retention of title exists, the customer may neither resell the goods nor dispose of them; in particular, the customer may not contractually allow third parties to use the goods.

Defect rights

(1) A product that is already defective upon delivery (warranty case) will be replaced by Pyne Studio at the discretion of the customer at Pyne Studio's expense or it will be professionally repaired (supplementary performance). The customer's attention is drawn to the fact that there is no warranty case if the product was of the agreed quality when the risk passed. A warranty case does not exist in the following cases in particular:

a) in the event of damage caused to the customer by misuse or improper use,

b) in the event of damage caused by the customer's products being exposed to harmful external influences (in particular extreme temperatures, humidity, exceptional physical or electrical stress, voltage fluctuations, lightning strikes, static electricity, fire).

(2) Pyne Studio also provides no guarantee for a fault that has arisen as a result of improper repairs by a service partner who is not authorized by the manufacturer.

(3) If the type of supplementary performance desired by the customer (replacement delivery or repair) requires an expense that, in view of the product price, taking into account the content of the contract and the principles of good faith, is grossly disproportionate to the customer's service interests - with the value in particular of the purchased item in a defect-free condition, the significance of the defect and the question of whether the other type of supplementary performance can be used without significant disadvantages for the customer - the customer's claim is limited to the other type of supplementary performance. Pyne Studio's right to refuse this other type of supplementary performance under the aforementioned condition remains unaffected.

(4) Both in the event of repairs and in the event of a replacement delivery, the customer is obliged to send the product to the return address specified by Pyne Studio at the expense of Pyne Studio, stating the order number.

5) If the customer sends in the goods in order to receive an exchange product, the return of the defective product is based on the following stipulation: If the customer was able to use the goods in a fault-free condition between delivery and return, they have to reimburse the value of the uses they have made. For any loss or further deterioration of the goods that was not caused by the defect, as well as for the impossibility of surrendering the goods in the period between delivery of the goods and the return of the goods, the customer must pay compensation. The customer does not have to pay any compensation for the deterioration of the goods caused by the intended use of the goods. The obligation to compensate for the value does not apply to the return of a defective product in the event of a warranty claim,

a) if the defect justifying withdrawal only became apparent during processing or redesign,

b) if Pyne Studio is responsible for the deterioration or destruction or if the damage would also have occurred at Pyne Studio,

c) if the deterioration or destruction has occurred to the customer, although the customer has observed the care that he is used to in his own affairs.

(6) The customer's liability for damages in the event of a breach of the obligation to return goods for which the customer is responsible is based on the statutory provisions.

(7) The customer can choose to withdraw from the contract or reduce the purchase price if the repair or replacement delivery has not resulted in the product being in conformity with the contract within a reasonable period of time.

Liability

(1) In the case of slight negligence, Pyne Studio is only liable in the event of a breach of essential contractual obligations and limited to the foreseeable damage. This restriction does not apply to injury to life, limb and health. Pyne Studio is not liable for other slightly negligent damage caused by a defect in the purchased item.

(2) Irrespective of any fault on the part of Pyne Studio, Pyne Studio's liability for fraudulent concealment of the defect or the assumption of a guarantee remains unaffected. The manufacturer's guarantee is a guarantee from the manufacturer and does not constitute an assumption of a guarantee by Pyne Studio.

(3) Pyne Studio is also responsible for the accidental impossibility of delivery during its delay, unless the damage would have occurred even if delivery had been made on time.

(4) The personal liability of the legal representatives, vicarious agents and employees of Pyne Studio for damage caused by them through slight negligence is excluded.

Applicable Law

The contract concluded between you and Pyne Studio is subject exclusively to the law of the Republic of Türkiye with the express exclusion of the UN sales law. The mandatory provisions of the state in which you have your habitual residence remain unaffected.

Dispute resolution

General information requirements for alternative dispute resolution according to Art. 14 Para. 1 ODR-VO and § 36 VSBG (Consumer Dispute Settlement Act):

The European Commission provides a platform for online dispute resolution, which you can find at this address: http://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

Final provisions

(1) Should individual provisions of this contract be or become wholly or partially ineffective or void, this shall not affect the effectiveness of the rest of the contract, insofar as a contractual partner is not unreasonably disadvantaged as a result.

(2) Changes or additions to this contract must be made in writing.

INSTRUCTIONS ON WITHDRAWAL

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (Pyne Moda Tekstil LTD, Email: hi@pyne.studio) of your decision to withdraw from this contract by an unequivocal statement (e.g. by e-mail).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

PRIVACY POLICY

Scope

This privacy policy is intended to inform the users of this website according to the European General Data Protection Regulation on the type, scope and purpose of the collection and use of personal data by the website operator Pyne Studio (see legal notice).

The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with legal regulations.

Bear in mind that data transmission on the Internet can generally be subject to security gaps. Full protection against unauthorized access is not possible.

Access data

The website operator or website provider collects data about access to the website and saves it as server log files. The following data is logged: the website visited, the time of access, the amount of data sent in bytes, the source / reference from which you came to the site, the browser used, the operating system used, and the IP address used.

The data collected are only used for statistical evaluations and to improve the website. However, the website operator reserves the right to check the server log files retrospectively if there are concrete indications of illegal use.

Handling of personal data

The website operator collects, uses and passes on your personal data only if this is permitted by law or if you consent to the data being collected.

Personal data includes all information that is used to identify your person and which can be traced back to you - for example your name, your email address and telephone number.

Order process

All data entered by customers in the course of order processing are saved. This includes surname, first name, address, payment details and email address.

The data that are absolutely necessary for delivery or order processing are passed on to third party service providers. As soon as the storage of your data is no longer necessary or required by law, it will be deleted.

Handling of contact details

If you contact the website operator through the contact options offered, your details will be saved so that they can be used to process and answer your request. This data will not be passed on to third parties without your consent.

User rights: information, correction and deletion

As a user, you will receive free information on your request about which personal data has been stored about you. If your request does not conflict with a legal obligation to store data (e.g. data retention), you have the right to have incorrect data corrected and to have your personal data blocked or deleted.